
FAQ
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INTERNATIONAL SHIPPING
Yes! International Orders (shipping to outside of the US and Canada) may be subject to local import taxes or tariffs.
Originals and limited editions are shipped from Mexico and may be subject to local import taxes or tariffs.
Please be aware that we are not liable for any customs fee or incoming tariff that you may be charged as your parcel(s) enters your Country.
This has nothing to do with our gallery and is not applied by us. This is solely up to your country's policies
OUR SHIPPING POLICY
Merchandise production typically takes 0–3 business days. Once your item is ready, it will be shipped immediately according to the selected shipping method.
Original artwork will be shipped in a sturdy tube to ensure it arrives safely.
Prints and frames will be shipped directly from our printSHOP. Insurance is possible on request
OUR POLICY ON RETURNS, EXCHANGES OR REFUNDS
Original artwork may be returned within 7 days if it is returned in its original condition and packaging. Email us and we will send you a shipping label with appropriate insurance. The shipping cost will be deducted from your return. There is also a 15% restocking fee.
Art Prints Return Policy, we will provide a no charge replacement or refund for any quality issues. We may request to have the order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact us or send us an email
REQUESTS AND QUESTIONS
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